Meet the Team at Ruge's Subaru | Rhinebeck, NY

Click on one of the people below to find out more information.

  • Kristin Hutchins
    President / CEO

    Kristin Hutchins is President, and CEO of Ruge's Automotive.

    Kristin's grandfather started Ruge's back in 1935, and it is now one of the Mid-Hudson Valley's oldest and largest family run companies.

  • Chris Sherman
    Sales Manager

    Chris is a graduate of the Ruge's Child Labor program having 15 years of experience here already.... 

    While at FDR High School he detailed cars on weekends, and during the DCC & Marist years he worked in the Service Department.

    After getting his degree in Marketing, Chris crossed over the street to the Sales Showroom, and after spells in Sales and Finance, Chris is now our Sales Manager!

  • Paul Arena
    Business Manager

    Paul grew up in Westchester, but has called Dutchess home for the last 20 years.

    He started his 20+ year career in Sales, but his expertise is in securing the best finance and warranty options for our customers.

    Paul loves to play golf and spend time with his wife and two teenage boys.

  • Jack Cleary
    Service Manager

  • Tom Althizer
    Parts Manager

  • Ryan Kelly
    Sales Consultant

    Ryan is the 3rd of our Pine Plains HS crew!

    After a degree in Business at Albany, Ryan returned to Stanfordville, and worked for the NYS Labor Department.

    Ryan's an outdoor fan enjoying skiing and hiking!

    This was my first time buying a new car. I live in Manhattan so I did all of my research online. I contacted 10 dealerships and I can say without any hesitation that Ryan was far and away the most helpful and professional salesperson I dealt with. I could have purchased closer to home and for a little less, but I chose to literally "go the extra mile" because that's what I feel Ryan (and Ruge's) did for me. Thank you.  AM

    Straightforward, knowledgeable and helpful. Ryan got me into the car I wanted with no games or hard sell. It took the stress out of buying. MS

    Ryan was nothing but honest and educational about my options when trading in a used car. He had a no-pressure demeanor, and allowed me to look and test drive as many cars as I wanted until I found the car that I absolutely loved. Ryan is amazing at what he does in sales at Ruge's, and the whole team there is great along-side of him. This will always be my family's dealership because of the care and commitment of Ryan and the Ruge's team have with their customers!  AS

    Hands down the best Subaru dealer and our salesperson Ryan, made it a pleasurable experience. No pressure, relaxed and even fun. My friend also bought a Crosstrek and we are both happy with our cars and purchasing experience. I highly recommend Ruge's and Ryan Kelly. JM

    Ryan could not have been more helpful, knowledgeable, efficient and patient, so nice!

    Great experience. No stress, no pressure, and did not let me leave without making sure I fully understood the features on my new vehicle. Ryan was incredibly responsive to emails (even on his days off).

    I bought my first Subaru at Ruge's in Rhinebeck in 1999. We received such excellent service that we kept going back. We have bought 6 consecutive cars.
    Two weeks ago I got an Island Blue 2018 Impreza. Ryan Kelly was our salesperson, and he was well informed, helpful and funny. Ryan also brokered my husband's car and our daughter's first car. I feel at home in this dealership. They take good care of us. JSS

    Had a great experience purchasing our used Subaru Forester from Ryan. He definitely went above and beyond for us. He even picked us up at the train station when we came up from New York City for a test drive. We felt taken care of all the way through.

    I can't say enough good things about Ruge's! Ryan made the whole car-buying experience easy and painless. I felt comfortable from the beginning. He answered all my questions thoroughly and was always attentive. He was able to get me the financing I needed with low monthly payments. I was able to test-drive several vehicles with no pressure to decide on one right away. I am entirely pleased with my car, as well as the buying experience at Ruge's!

    Ryan was especially helpful, knowledgeable, and available when I bought my used Forester. No pressure, straight ahead salesmanship. You can't go wrong with Ruge's and Ryan. GW

    Excellent cars and a winning team. Ryan was terrific. Very attentive, making himself available by phone. He answered all my questions.I did a lot of research and shopping around, Ruge's in Rhinebeck was the best option. KM

    Ryan was down to earth, listened to what I wanted, and showed me vehicles that were appropriate. I never felt pressured. All my questions got answered. There was always follow-up and it was just the right amount at the right time. I saw teamwork among the staff members in the sales department each of the three times I came in to Ruge's and that impressed me. Paul in finance was super friendly too. I was thankful for the painless process and drove away feeling really happy with my purchase and relieved with the experience of buying a car. Thank you. I'd highly recommend Ryan and the dealership for buying a car! - EV

    I just purchased my 2nd car from Ryan.  As a woman who knows a thing or two about cars, I appreciate how he doesn't talk down to me as often has been the case at other dealerships.  Ruge's is definitely not your average dealership, and it's always a very pleasant experience.  I trust that the car I bought for my 17 year old daughter will be safe and solid, because I trust Ryan, and ultimately, I trust Ruge's.  LPF
    Ryan was very patient, absolutely UN-pushy and completely straightforward about supplying all the info I needed to make an informed purchase. While he freely offered an opinion if I asked for one, I never got the feeling he was trying to sell me anything...which is pretty remarkable for a car dealer.  As a mature female customer, I found his 
    natural professionalism unusual and very refreshing.
    MM, Bearsville
    Ryan was exceptionally helpful. He is likeable, very smart, and he maintained continual contact with us (yet never in an annoying way) - PS

  • Sam Rigolino
    Sales Consultant

    "Subaru Sam" has a wealth of Automotive experience, but only 10 years at Ruge's....

    Sam lives in Stanfordville and has two sons.

    Sam's Stellar Customer Service

    It was a no pressure experience. Sam was very accommodating to our needs. Overall the experience was excellent. - 

    I had a great experience purchasing a Subaru with Sam at Ruge's! What a breath of fresh air - no pressure, no sales tactics, just respectful, helpful and timely service from start to finish. Very pleased with the offer on my trade and the final price on the vehicle. Save yourself the hassle and go to Ruge's. Highly recommend! KH

    Sam went above and beyond to make sure we were happy with our vehicle - Janet

    My salesman Sam was wonderful. I did not feel pressured in any way and he was so very helpful, including spending time showing me the features of the car before I drove off into the sunset! He is a keeper in my book. ST

    I bought a brand new Impreza from Sam. He went above and beyond to make sure I was comfortable with my car and the payment. He took the time to answer all my questions and explain all the features of the car to me. Sam was attentive, professional and made car buying easy! I recommend Sam to anyone. HF

    Sam was outstanding! - Victor - Wappingers Falls

    Sam was very knowledgeable, professional and courteous. It was a pleasure doing business with him. - Michael  - New Fairfield, CT

    I appreciated the direct and straightforward conversation about price. - Sarah - Saugerties

    This is my 4th Subaru from Sam...he's excellent! - Mary - Hopewell Junction

    It was the most pleasant experience I've ever had buying a car, There was none of the stereotypical behavior of car salesmen, and no sales "pitch" whatsoever. Sam, answered every question thoroughly and my old Subaru was traded in for a fair price. Perfect! - Naomi - Fishkill

    I will definitely refer family and friends to Sam.- Peggy - East Fishkill

    My husband and I drove about an hour each way to Ruge's for our car purchase, and it was worth each minute. Sam, was very patient, professional, honest, and kind. I cannot say enough positive things about Ruge's. Anita 

  • Christian Wood
    Sales and Leasing Consultant
    845-876-7074 x41

    Chris started at Ruges back in the 1900's...

    He pumped gas (remember when Ruge's had gas?), detailed cars, worked as a GM / Subaru Technician, and a Service Manager at our Jeep store, before joining Subaru Sales.

    Chris was born in the area, but grew up in Texas... but he atones for being a Cowboys fan by leading our Toys for Tots Holiday Drive, winning a Commander's Award this year.

    An Open Wheel car racer, sailor, and lover of the Great Outdoors Chris enjoys a 3 minute commute across Rhinebeck!

     I got a great deal on a great car!  Christian is professional, knowledgeable, and conscientious.  Chris went above and beyond my expectations with regard to making absolutely certain I was 100% happy with my vehicle purchase.

    Joshua Lehrer
    32 mins ago
    I can't say enough good things & recommend Ruge's enough. After shopping at (3) dealerships, I was blown away by my experience at Ruge's. The others were all good, but Ruge's and especially my salesperson Christian Wood just took everything to the next level. I didn't feel rushed or pressured to make a quick decision. The attention to my needs was remarkable. I also felt Chris was working as hard and as transparent as possible to get the right deal for both myself and the dealership. This will be my go too dealership from now on - JL
    I can not say enough wonderful things about my experience with Ruge's! Christian was AMAZING from the minute that I walked through the door! I never once felt pressured and he definitely knows his stuff :)  I see why Ruge's is one of the area's oldest family run companies....because they make YOU feel like family!!! ❤️❤️ NR

    Christian was very attentive, knowledgeable, understanding, and pleasant. Followed up after the initial visit, and kept in touch as well. FG

    Our salesman Christian was very knowledgeable, courteous & always willing to go that extra mile for us! We had an excellent experience! CN

    Chris Wood did an exceptional job for our family. Very professional team, great selection of vehicles and reasonably priced. Strongly recommend. CW

    Felt at home at ease, previous experiences elsewhere made this feel like a party! Christian was professional yet also like family. As a result you have one very happy and satisfied Subaru owner. CB

    Christian was amazing! He found me the perfect car at a price I could afford and took care of everything. A+ in customer service.

    Christian was exceptional. We have bought and leased past vehicles from him & we WILL keep coming back! We are extremely happy with Ruge's Dealership from sales to service. CN

    I have purchased 3 cars from Ruge's. Christian is the best. If I have any questions he is always knowledgeable about the product. I will definitely be purchasing my next Subaru from Ruge's.

    Chris was able to give me financing at a very low rate, and took the time to go through absolutely everything in the paperwork, so I knew exactly what I was signing. He showed me where everything was in the car, and also worked on the price with me. Chris was extremely patient while I was exploring options. - AK

    We spoke to Christian about how much we wanted to spend and there was no haggling needed. They put the car in our price range and all we had to do was ask... They gave us a VERY solid trade in amount also. We were very pleased to work with Christian and will be doing so in the future. Great job Ruges! - BL, Poughkeepsie

    My experience buying my Forester from Chris has been incredible in that he is caring , always keeps his word, and was a pleasure to deal with. - BD

    I bought a Subaru Crosstrek from Ruge's Subaru through Chris Wood. From the moment I walked onto the dealership, I felt like this was the place I would buy my vehicle and it was! Chris was very pleasant, helpful, and patient throughout the process. Absolutely recommend working with this dealership! KL

    I have been very pleased with the treatment I have received from Christian. He is very knowledgeable and professional. I would not hesitate to recommend him to my friends.

    Christian Wood is an excellent salesman. He always made sure I was comfortable with every aspect of the sales experience. He is an asset to your company. WK 

  • Jennifer Kravic
    Sales Consultant

    Jenn is from Amherst, MA and has a degree in Marketing from Western New England University. She now lives in Kingston, but still loves the Patriots... (sigh). Away from Ruge's Jenn loves running, her rescue dogs, and enjoying the outdoors in the Hudson Valley. 

    Low pressure, honest, no hassle with pricing. Best experience at a dealer I've ever had. Jennifer was great. Thank you!

    I was dreading my first car leasing experience. However, Jennifer made the entire process easy and enjoyable. She was patient with me and took the time to explain the different financing. She spent time with me walking through every inch of the car. The service team is great as well. I'm very happy and look forward to going to Ruge's for my next lease. SG

    My recent purchase was exciting, and I am completely happy with my new Forester! Jennifer was extremely knowledgeable and very easy to work with, start to finish! Thank you Ruge's Subaru! DF

    Jennifer made the experience a joy. There was never a hard sell of any kind --just very helpful and lots of information. She was well prepared and the process was very smooth. She is a very good listener --kind of rare in a salesperson. I know --I deal with my own. I will certainly recommend Jennifer and Ruge's. CS

    Got my new Impreza and I am so happy with it. The overall experience was quick and flawless. Jen was great and made the process even better! I would highly recommend getting your Subaru from them. LJ

    Jenn was responsive, really helpful, always pleasant and a true delight. This is what buying a car should be like! Pricing was fair, amount paid for my trade was appropriate and the whole transaction a pleasure from start to finish. I will tell my friends. MC

    Jenn is fantastic! She made my first car lease an easy process. I felt very comfortable and trusted her guidance and knowledge. Can't go wrong with Ruge's. Love my new car!

    We recently needed to purchase another car and there was no doubt we'd buy another from Ruge's. We luckily met Jennifer and she helped us tremendously through the purchase process. She was professional and friendly...answered all of our questions and offered suggestions that made the buying process that much easier. I recommend Jennifer highly...we got a great car with her help. MW

    Jenn is a great helper when buying a new car. My husband, a former NYC music critic and editor can be very severe in his appraisals of someone's work. While driving our new Forester home, I mentioned Jen's name, and he said: "Oh, she is WONDERFUL!" Coming from my critical husband who rarely uses that word, consider it high praise. She was detailed in her descriptions and paper processing, answered every query carefully, had incredible patience with a couple of oldsters, and near the end, we discovered we had many connections in common. Get her, if you can. You won't be disappointed. The best car transaction we've had. CG

    I had my last Subaru for 17 years. I loved that car, but she was starting to fail. Jennifer Mears took great care to help me find my next Subaru! She was very professional and extremely helpful answering all my questions. I have been having my Subaru serviced at Ruge's for 15 years and the Service Department is top notch! Overall a wonderful experience! CD

    Jenn was absolutely fantastic in helping us get our new Forester She is truthful,knowledgeable,professional,caring and respectful, and devoted her time to our purchase.This was an exceptional experience from start to finish. TH

    I went to Ruge's where I met with Jennifer Mears. She was extremely knowledgeable and helpful. She listened carefully to my wish list and I left with a list of possible cars. I returned the next day with my husband to test drive some cars. Jennifer helped us fine tune and select our car. I was driving a 2008 Outback with 180,000 miles and I loved my car. Now I am driving a 2015 Outback Limited edition. I can't believe how awesome this car is. It does all the things I liked about my old car and added a whole new dimension. Thanks Jennifer! WL

    This has been the nicest car buying experience I've had ... ever. Jennifer, my salesperson, paid attention to my every request. She couldn't have been more helpful, relaxed and courteous, nor more enthusiastic about Subaru (as am I). VD

    "Jenn, was beyond awesome. She is incredibly knowledgeable about the vehicles - there was no dumb question for her and she answered ALL of our questions with professionalism, honesty, knowledge, and not to mention, she really put a lot of care and interest into our concerns and who were as people".  CB 

    Jenn is extremely professional, kind, and was helpful throughout the process. I totally recommend Jenn and Ruge's Subaru. JF

    Jennifer was a pleasure to deal with. Very professional, and didn't miss a detail. Always available and quick responses to any of my questions or concerns. RH

    "Jenn is super good. Knowledgeable and personable. She always quickly answered my email questions and I really appreciated that. She is friendly and professional. Serious and funny. A wonderful combination when dealing with the public". SB

    "Jenn treated me more like family vs other places I shopped at. She helped put me in the right vehicle with the best price possible. I was so happy that I purchased a second car for my son".  LR

    "I worked with Jenn, and she was excellent. I knew exactly what I wanted and she made it a really smooth and relaxing process when buying a car usually isn't. i would recommend Ruge's to anyone, and make sure you see Jen!" KD

    "I purchased a Forester from Jenn. The entire process was very pleasant. Jenn was great to work with and had lots of patience. She pretty much test drove with me every single model there is! I will definitely come back for my next car!" CW 

    Jennifer made our experience pleasant and easy. She has a nice, casual and down to earth manner that makes you feels like you are getting the real story. We love our car! Thank you Ruge's! SL

    "Jennifer was wonderful to work with. She made the process simple and pain free. She went above and beyond to help me find the perfect car!" - MR

    I dealt with Jennifer. Very competent, very friendly and, working with her boss, got me a very good deal on an Impreza. - JB

    Great experience. Jenn was extremely nice and I felt very comfortable buying a car from her. - LW 

    I had a great experience at Ruge's! Jenn was very friendly, and knowledgeable about the car I bought. The purchasing process was fast, easy, and stress free - EU

    Jenn goes out of her way to help you find the car you want with no pressure whatsoever. She is professional yet very personable and patient. I highly recommend Ruges and Jenn. - PV

  • Jordan Palmiter
    Sales & Leasing Consultant

    Jordan, was born in Rhinebeck, and attended Our Lady of Lourdes.

    He worked part-time for his family's local Insurance Company, Palmiter Benefits Group, and also worked for UnitedHealthCare.

    He is currently a part-time student at DCC.

    Jordan has a passion for animals, the outdoors, cars and helping others.  He has two cats and a dog and spends most of his down time with his family and friends at the lake in Vermont or at Long Beach.

    Jordan was fantastic. If it weren't for him, we probably would have bought from another dealership. He was friendly, knowledgeable, and stayed overtime on two occasions. SA

    I wanted to express my appreciation for the help of Jordan at Ruge's. I was there on a Saturday, soon after they closed, and someone was about to get in his car to go home when he saw me and spent the next hour discussing cars on the lot, and answering all my questions. That was Jordan! No pressure, no sales pitch. A pleasure to work with! I purchased the car today -- a 2015 Forester at a very fair price -- and was delighted with the whole experience. SM

    Jordan was fantastic and super nice. He was not pushy at all. He was friendly and accommodating and helpful and interactive with our kids. MW

    Jordan was patient, understanding, and knowledgeable He took his time and I felt very comfortable dealing with him. Total trust! TC

    Jordan was fantastic, he helped my friends get into a great used car at a terrific price. And his manager Chris was top notch too. 
    Bar none the best experience ever in a dealership. VS

    Jordan was knowledgeable, friendly, and did not possess the "pushiness" that has led to me walking away from other dealers.

    Jordan Palmiter wonderful. Friendly, knowledgeable, and personable. I felt like he wanted to help me find a car not close on a sale but so I would be satisfied and happy as a customer and young driver. He took the time to find a car that would fit my dog and set up my bluetooth. He truly shines! 

    Jordan was warm, personable, highly informed, listened to me when I told him what I wanted, and had several suggestions. I love the car I ended up with and I know he is there to help me any time I need as there are many new technologies in my new car. VS

    Jordan was a pleasure to deal with: the opposite of a pushy, high-pressure salesman, which is way more persuasive, as far as I'm concerned. Instead, he was attentive, helpful, responsive & thoughtful. GF

  • Austin DeMello
    Sales Consultant

    Austin is from Wappingers Falls, and attended Ketcham, and DCC. He's a proud Dad, drives a Subaru, has a husky, and enjoys hiking, camping, and golf.

    Just had the best experience at Ruge's Subaru, son's first car, nervous Mom, you all made everything so smooth and easy, Austin had everything prepared and ready and put us right at ease. Pretty sure he will be getting his next car from Ruge's too! Thanks so much! TF

    Ruge's was very courteous and welcoming to my wife and I. Our sales person Austin was very professional and thorough. He took his time in explaining all the features of the car in an understandable manner. We would definitely recommend Austin and the dealership to our friends. CD

    Amazing service! Austin was very accommodating and friendly and everything was easy! DM

     My sales rep Austin was thoughtful, patient and very informative. He made the entire transaction as smooth as possible and was always checking in to see if I had more questions. Love my new "used" Subie and very happy I made the drive to Ruge's for my first Subaru! VP

    Austin was wonderful, he knew his inventory and showed me exactly what I wanted and it was hassle free.  It was the best buying experience and I have told all of my friends that if they are looking to buy a new or used vehicle that you were the place to go. 

    Great experience! I leased my first Subaru here from Austin. He even came in on his day off to accommodate my work schedule and he went over everything the car had to offer. This experience left a huge impact on my decision to stick with Subaru for the long run. I highly recommend Ruge Subaru as the place to go. ET

    Austin was very helpful! He knew so much information on the cars! My whole first-time car buying experience was amazing thanks to Austin! AA

    Austin was friendly, responsive, and so so helpful with securing a vehicle that suited our needs. He's a star at providing excellent service! NC

    I never thought I'd recommend a car dealer but Ruge's isn't your run-of-the-mill dealer. it's a class act. Key to our experience: Our sales consultant, Austin DeMello, did an exceptional job across the board--from providing expert knowledge of Subaru vehicles to laying out comparable information with other vehicles and discussing lease terms. Austin is as personable as they come, and this greatly facilitated the entire process for us from beginning to end. VT

    Our experience with Austin was very professional. He made the whole thing a pleasure! CM

  • Nick Greco
    Service Dispatcher

  • Duane Schoonmaker
    Service Advisor

  • Richy Abbott
    Service Advisor

  • Jessica Simek
    Service Advisor

  • Brett Brandes
    Service Advisor

  • Tina Stokes
    Service Receptionist

  • Mark Sandola
    Snr. Master Technician

  • Leo Gilmore
    Master Technician

  • Chris Glaser
    Service Technician

  • Don Countryman
    Service Technician

  • Rick Laibach
    Service Technician

  • Bill Wyant
    Service Technician

  • Dan Michaluk

  • Emmanuel Stubbs
    Subaru Master Technician

  • George Tompkins

  • Rob Neubauer

  • Carla Cinelli
    Subaru Parts Specialist

  • Dustin Umbro

  • Lucio Mendoza

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